Inability to navigate conflict productively can cost us tremendously:

  • 60% of high-potential organizations fail due to people problems (Harvard). 

  • Poor conflict management costs companies hundreds of billions of dollars every year (CPP).

  • Unresolved issues can result in project failure, employee attrition, loss of talent, toxic work cultures and lawsuits.

Photo: Kat Jayne

On the other hand, when we learn to hold multiple points of view, engage complexity, really hear one another, and communicate clearly and effectively, we can unleash the



inherent within conflict to catalyze our work in the world.

I have worked as a consultant, researcher, mediator and advisor for organizations, companies, non-profits, international non-governmental organizations and multilateral agencies.

I help leaders, founders and senior management teams cultivate the skills and capacities to handle conflict and disputes creatively and effectively. 


I specialize in:

  • Communication & negotiation

  • Teamwork & collaboration

  • Emotional intelligence 

  • Diversity & inclusion

  • Mediation

  • Conflict management/transformation systems

Photo: Christina Morillo

I guide my clients in up-leveling their interpersonal relationships — to incorporate greater connection, clarity and compassion into their workplaces — in order to maximize the impact they seek to make in the world.


Kim is an avid learner, a passionate and caring human being, centered and grounded in the world, ancient learnings, and future journeys. This amalgam of wisdom, knowledge and compassion gives Kim not only an edge in the field of work she is, but moreover gives her audiences and clients the guidance, serenity and crystal clear insights needed to navigate the deep waters of life. Her work is needed, her advice sought after and her teachings are insightful and enlightening.

—  Jose Pascal da Rocha (Ukraine/US), OSCE Dialogue Facilitation Officer, 

Mediation Expert, Author, Professor & Consultant

In today’s turbulent, post-pandemic world, Kim’s vision and message are more important now than ever. By asking the right questions, she is able to hold multiple perspectives while creating and promoting a safe environment for those with whom she works.

— Dev Tandon (US), Author and Founder of OBO Movement 

Kim has a talent for helping you to find what you were not seeing all along. She has the highest ethical standards. She does not shy away from difficult conversations and can help her clients with a sheer endless repertoire of negotiation techniques for challenging situations at work and in private life. Her sessions feel like coming home.

— Katharina (Germany), Advisor and Leadership Consultant for peacebuilding,

social innovation & entrepreneurship


To skillfully respond to the greatest challenges of our time, leaders must powerfully convey their vision, embody integrity, master the skills of communication and cooperation, become flexible at seeing multiple perspectives, and know how to build trusting, resilient relationships.







I specialize in:

  • Leadership & management development

  • Co-founder conflict

  • Relationship building & networking

  • Communicating vision & values

  • Mindfulness & emotional maturity

  • Executive presence

Photo: Unleash

I am whole-heartedly committed to serving people who wish to embrace inner transformation and upgrade their capacity for skillful outer action.

If you want to know how this will help you move the needle on what matters most to you, 

feel free to get in touch. 



Kim is a great communicator who can build good collaborative relationships and impart to others how to do the same. She is very empathetic, intuitive, detail-oriented and yet fully grasping of the big picture. She is an innovator and leader as a coach, a communicator, and a brave human being. She truly helps people evolve and get the confidence to transform themselves and take new directions in their lives.

—  Gay Rosenblum-Kumar (US), United Nations Representative,

Peace Direct & Nonviolent Peaceforce

Kim possesses that rare combination of cognitive and emotional intelligence that leads to excellent contributions, and natural leadership. She does not preach, she leads by model and example. 

—  Barry Sommer (US), Psychologist, Consultant & Professor

Kim wholeheartedly inspires me to be the leader I know I am. She truly embodies the peace and wisdom she advocates; coming into her orbit has transformed my life for the better.

—  Georgia Takacs (Italy/Canada), Founder, Writer & Astrologist

As a leader, Kim unites members together to march as one beat by demonstrating respect, empathy, due diligence and vision. She embodies a desirable combination that creates value for any organization.

—  Tony Tse (US), Organizational Development Specialist


I am a conflict resolution and negotiation specialist, leadership coach, and author of Compassionate Conversations: How to Speak and Listen from the Heart

As a young girl growing up between London and Southeast Asia, I was always fascinated by different cultures, social realities, and how we can relate when our worlds collide. Compelled by the desire to be purposeful and support justice, I started out my career as a lawyer in London and Singapore, where I excelled in the fields of litigation and arbitration. But I soon realized that I would never be satisfied with these ways of resolving conflict that, by design, could only deliver win/lose outcomes that privileged one side over the other.

I needed to know that more was possible - for the benefit of all

I firmly cemented my move into conflict resolution through some gritty and soul-searching years in New York, where I received my Masters of Science in Negotiation and Conflict Resolution from Columbia University, later taking on a Teaching Associate role there focusing on strategies for systems transformation. After serving in the United Nations Department of Peacekeeping Senior Leadership Appointments Section and certifying as a mediator with the New York Peace Institute, I researched and practiced conflict facilitation, peacebuilding, mediation and gender-sensitive security approaches within the United Nations system in partnership with multiple international non-governmental organizations and universities. 

Over time, I developed my own unique methodology to advance leaders' abilities to connect, integrate the intelligence in the diversity of their teams, and harness creativity and cooperation. By becoming self-aware and learning to pay attention to the energetics of change, my clients communicate and conduct themselves with clarity and compassion, thus transforming their relationships and renewing the souls of their organizations. I recently published my first book Compassionate Conversations: How to Speak and Listen from the Heart in 2020 through Shambhala Publications, co-authored with Diane Musho Hamilton and Gabriel Wilson. Currently based in Northern California (Wiyot land), I am enlivened and inspired by nature, movement, stillness, and deep, heartful connections with all our relations.


Our definitive guide to learning effective skills for engaging in open and honest conversations about divisive issues.

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with.


Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of conflict resolution skills we need to be successful, including listening, reframing, and dealing with strong emotions.


Addressing the long history of injury and pain for marginalized groups, the authors explore topics like social privilege, power dynamics, and, political correctness allowing us to be more mindful in our conversations.


Each chapter contains practices and reflection questions to help readers feel more prepared to talk through polarizing issues, ultimately encouraging us to take risks, to understand and recognize our deep commonalities, to be willing to make mistakes, and to become more intimate with expressing our truths, as well as listening to those of others.

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Available From

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This book is a must-read at a time when we absolutely need more successful strategies for navigating conflict and difference.”

Jules Shuzen Harris, author of Zen beyond Mindfulness
This book is a must-read for anyone interested in bringing spirituality to the realm of meaningful conversation and social transformation.”

Oren Jay Sofer, author of Say What You Mean
“ Not only does Compassionate Conversations address the fundamental issues involved in current public debates, it does so using a framework that can actually unite and integrate the various parties in the fractured culture wars.

This book shares a series of incredibly useful skills to help you advance genuinely compassionate conversations and find a way to make room for all the parties that are engaged in conflict.

Ken Wilber, author of A Brief History of Everything
The world today needs this book.

The authors skillfully engage their unique cultural, ethnic, and spiritual perspectives to confront the perplexing questions of how we, as individuals and as a society, can have wise and compassionate conversations. Truly an exciting book for our times.”

Wendy Egyoku Nakao, Zen Center of Los Angeles
There is a depth of wisdom and practice in this book that makes it unique and necessary.

For its clarity and bravery, its deep and practical guidance, its gentleness and fierceness, I wholeheartedly recommend this book.

Margaret Wheatley, author of Leadership and the New Science and Who Do We Choose to Be?

Any reader will gain insight from this helpful guide to communication and conflict resolution.”


Publishers Weekly

“In order to build the movements capable of transforming our world,

we have to do our best to live with one foot in the world we have not yet created.”

 – Aurora Levins Morales

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© Kimberly Loh 2020